That usually means the method was never written down. On a lot of social posts the caption lists the ingredients while the steps are only spoken in the video. Lonc will not invent steps it did not read, so it hands you what it found and leaves the rest to you.

Open the original post, and type or dictate the steps into the recipe. Everything else — ingredients, timings, photo — is already there.

Carousels with six sauces, or a "five dinners" round-up, hold several different recipes. One import makes one recipe, and merging six into one would give you something you could not cook from.

Open the post, pick the one recipe you want, and import that — a screenshot of the single slide works well.

Some posts are pure promotion in the caption, with the actual recipe printed onto the images. Lonc reads the caption and the preview image; text baked into later carousel slides is out of reach.

Screenshot the slide that holds the recipe and import that photo instead.

That marking is deliberate. When handwriting is unclear, or the source says "a good glug of oil", Lonc flags the line and keeps the original wording next to it rather than presenting a guess as fact. Tap the line to correct it — a wrong quantity you only discover mid-bake is far worse than a question asked up front.

Check that your phone is online, then try again. Imports need a connection because the reading happens on our server; everything else in Lonc — cooking, timers, shopping lists, your whole library — works offline.

If it keeps failing on one particular link, send it to us. Some sites block automated readers entirely, and we would rather tell you that than have you retry.

Yes. AI is off until you agree to it, and you can switch it off again in Settings at any time. Without it you add recipes by typing them in, and every other part of the app keeps working.

Settings → Restore purchases. Your subscription is tied to your Apple ID, not to the phone, so it comes back as long as you are signed in with the same Apple ID. There is no account with us to log into.

Subscriptions are managed by Apple: iPhone Settings → your name → Subscriptions → Lonc → Cancel. We cannot cancel or refund on your behalf. Refund requests go to Apple through reportaproblem.apple.com.

Settings → Data & storage → Export writes all your recipes to a text file you can mail to yourself or drop in iCloud Drive. Do it once in a while, especially before changing phones.

If your iPhone backs up to iCloud, your recipes and their photos are inside that backup too, and restoring a new phone from it brings them along.

If you restore the new phone from an iCloud backup made while Lonc was installed, they come back with it. If there was no backup, or you moved to Android, the recipes were only on the old device and cannot be recovered — we never had a copy. Your subscription is unaffected: Restore purchases brings that back either way.

Settings → Data & storage → Delete everything removes every recipe, image, list and setting from the device immediately and permanently. Deleting the app has the same effect. See the privacy policy for the full picture.

Settings → Units. The conversion happens on your phone, and switching back and forth never alters the recipe as it was saved.

Settings → Appearance offers five colour palettes and follows your phone's light or dark mode.

Allow notifications for Lonc (iPhone Settings → Notifications → Lonc). Timers then ring even with the screen locked. Lonc asks for this the first time you start a timer, and never at launch.